Our Solutions
Turning real-world operational challenges into measurable outcomes—powered by WILAS.
Our Solution Domains
Powered by WILAS, TechStudio delivers problem-statement–specific solutions that unify existing systems, automate operations, and turn infrastructure investments into measurable performance outcomes.
Wi-Fi Self-Service Onboarding Service
Powered by WILAS Engagement Portal
Challenges
- ›No ROI from guest Wi-Fi in public venues
- ›Manual temporary Wi-Fi access for enterprise visitors
- ›Inconsistent user experience and branding
- ›Data protection and consent compliance risks
Key Capabilities
- •Vendor-agnostic Wi-Fi integration
- •Multiple login methods (up to 10 options)
- •Customisable portal layout and workflows
- •Location-based content publishing
- •Seamless returning and roaming device login
- •External system integration (CRM, CMS, SSO, etc.)
Business Outcomes
- ✓Visitor data collection for analytics and marketing
- ✓Enhanced brand presence through professional UI
- ✓Additional digital marketing channel
- ✓PDPA consent and liability protection
- ✓Self-service visitor onboarding with sponsor approval
Retail Shopper Behavior and Venue Utilization Analytics
Powered by WILAS Intelligent Insights
Challenges
- ›Limited visibility into shopper movement and behavior
- ›Inability to measure true footfall and dwell time
- ›Poor understanding of space and zone utilization
- ›Difficulty correlating traffic with sales performance
- ›Decisions driven by assumptions instead of data
Key Capabilities
- •Wi-Fi–based passive location analytics
- •Footfall and dwell time measurement
- •Heatmaps and movement flow analysis
- •Zone and store-level utilization analytics
- •Repeat visitor and loyalty analysis
- •AI Assisted Insights interpretations
- •Vendor-agnostic network integration
Business Outcomes
- ✓Data-driven store layout and tenant mix optimization
- ✓Improved shopper experience through space planning
- ✓Better manpower and resource allocation
- ✓Objective measurement of campaign and promotion impact
- ✓Increased tenant and retail performance transparency
Pro-Active Targeted Push Marketing for Retail
Powered by WILAS Push Marketing
Challenges
- ›Low effectiveness of generic mass promotions
- ›Inability to engage shoppers at the right moment
- ›Limited conversion from in-store traffic
- ›Lack of personalisation in on-site marketing
- ›Difficulty measuring campaign effectiveness
Key Capabilities
- •Location-based real-time message triggering
- •Rule-based campaign automation
- •Shopper segmentation and profiling
- •Multi-channel message delivery (SMS, email, app)
- •Campaign scheduling and frequency control
Business Outcomes
- ✓Higher in-store engagement and conversion rates
- ✓Improved relevance of marketing communications
- ✓Increased ROI from retail promotions
- ✓Better understanding of shopper response behavior
- ✓Stronger connection between marketing and operations
Asset Tracking & Stock Take Automation
Powered by WILAS TITAN Asset Monitoring
Challenges
- ›Lack of real-time asset location visibility
- ›Time & Labor consuming manual stock take processes
- ›Asset loss, misplacement, or unauthorized movement
- ›Inaccurate asset records and reporting
- ›High operational effort for inventory audits
Key Capabilities
- •Real-time asset location tracking
- •Zone-based geo-fencing and alerts
- •Automated stock take and inventory updates
- •Asset status and movement history
- •Vendor-agnostic tracking technology
- •Integration with asset and enterprise systems
Business Outcomes
- ✓Reduced asset loss and shrinkage
- ✓Faster and more accurate stock take cycles
- ✓Improved asset utilization and accountability
- ✓Lower operational cost and manpower effort
- ✓Audit-ready asset records and reporting
Mobile Workforce Management
Powered by WILAS TITAN Asset Monitoring
Challenges
- ›Limited visibility of mobile workforce location and availability
- ›Inefficient task coordination and dispatch
- ›Delayed response to operational incidents
- ›Heavy reliance on manual reporting and supervision
- ›Difficulty enforcing accountability and SLA compliance
Key Capabilities
- •Real-time workforce location tracking
- •Zone-based presence and movement monitoring
- •Presence reports for attendance and onsite duration validation
- •Instant Message interaction with workforce from WILAS Console
- •Geo-fenced alerts and rule-based triggers
- •Integration with workforce and enterprise systems
Business Outcomes
- ✓Faster task response and incident resolution
- ✓Improved workforce productivity and utilisation
- ✓Enhanced operational coordination and communication
- ✓Clear accountability and performance visibility
- ✓Reduced supervision overhead and operational cost
Smart Washroom
Powered by WILAS TITAN IoT Command Centre
Challenges
- ›Cleaning performed on fixed schedules instead of actual usage
- ›Lack of real-time visibility into washroom conditions
- ›Delayed response to cleanliness and maintenance issues
- ›High volume of complaints and manual inspections
- ›Difficulty measuring cleaning performance and SLA compliance
Key Capabilities
- •Real-time IoT sensor monitoring (usage, odour, supplies, bin level, etc)
- •AI-Driven condition scoring and prioritisation
- •AI Agent alerts and task triggering
- •Centralised monitoring via WILAS IoT Command Centre
- •Integration with workforce and notification systems
- •Historical performance and Service Level analysis
Business Outcomes
- ✓Reduced washroom-related complaints
- ✓Optimised cleaning frequency and manpower deployment
- ✓Faster response to maintenance and replenishment needs
- ✓Measurable cleaning performance and SLA visibility
- ✓Improved user experience and hygiene standards
Smart Office for Sustainability
Powered by WILAS TITAN IoT Command Centre
Challenges
- ›High energy consumption and inefficient resource usage
- ›Limited visibility into real-time environmental conditions
- ›Manual control of lighting, HVAC, and office systems
- ›Difficulty meeting sustainability and ESG targets
- ›Lack of data to support green initiatives and reporting
Key Capabilities
- •Real-time monitoring of energy and environmental sensors
- •Automated control of lighting, HVAC, and office systems
- •Rule-based optimisation and scheduling
- •Centralised IoT management via WILAS TITAN Command Centre
- •Integration with building management and enterprise systems
- •Reporting for Data-Driven Decisions
Business Outcomes
- ✓Reduced energy consumption and operational cost
- ✓Improved workplace comfort and productivity
- ✓Data-driven sustainability and ESG reporting
- ✓Automated and efficient facility operations
- ✓Measurable progress toward sustainability goals
AI-Driven Proactive Surveillance
Powered by WILAS TITAN Video AI
Challenges
- ›Reactive incident response based on manual monitoring
- ›Heavy reliance on manpower to watch CCTV feeds
- ›Delayed detection of abnormal or unsafe behavior
- ›Limited situational awareness across large areas
- ›Difficulty extracting operational value from video systems
Key Capabilities
- •AI-based behavior and anomaly detection
- •Real-time alerts for predefined risk scenarios
- •Crowd density and movement analysis
- •Rule-based triggers and automated notifications
- •Centralised video intelligence via WILAS TITAN Video AI
- •Integration with security, operations, and command systems
Business Outcomes
- ✓Faster detection and response to incidents
- ✓Reduced reliance on manual surveillance manpower
- ✓Improved safety and security across facilities
- ✓Proactive 24x7 100% risk and incident mitigation
- ✓Enhanced utilisation of existing video infrastructure
AI-Driven Retail Store Analytics
Powered by WILAS TITAN Video AI
Challenges
- ›Inaccurate footfall and shopper counting
- ›Limited visibility into shopper behavior and conversion
- ›Poor understanding of in-store traffic flow and dwell time
- ›Ineffective queue and staffing management
- ›High shrinkage and in-store loss risks
- ›Difficulty linking store operations to business performance
Key Capabilities
- •AI-based people counting with de-duplication
- •Passer-by vs walk-in conversion analysis
- •Shopper profiling and repeat visitor analysis
- •Heatmap and in-store path tracking
- •Dwell time and zone engagement analytics
- •Queue monitoring and overtime alerts
- •VIP recognition and loyalty insights
- •Abnormal behavior and anti-theft detection
- •Centralised multi-store analytics dashboard
Business Outcomes
- ✓Accurate measurement of store traffic and conversion rates
- ✓Optimised store layout and merchandising decisions
- ✓Improved staffing efficiency and queue management
- ✓Enhanced customer experience and personalised service
- ✓Reduced theft and operational losses
- ✓Data-driven retail performance optimisation at scale
Looking to deploy a scalable solution?
Our team works closely with operators, enterprises, and government agencies.